Welcome to Secret Entertainment. These Terms and Conditions ("Terms") govern your use of our website, services, and events. By accessing or using our website or services, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
1. Definitions
- "We," "Us," "Our" refers to Secret Entertainment, its affiliates, and partners.
- "You," "Your" refers to the individual or entity accessing or using our website or services.
- "Services" includes event ticketing, artist management, event production, and related offerings provided by Secret Entertainment.
2. Use of Website
You agree to use our website for lawful purposes only and in accordance with these Terms. You must not:
- Use our website in a way that violates any applicable law or regulation.
- Engage in fraudulent or harmful activity on the website.
- Attempt to gain unauthorized access to our systems or interfere with our website’s functionality.
3. Ticket Purchases
- Pricing and Availability: Event ticket prices are subject to change without notice and are subject to availability.
- Refunds and Cancellations: Refunds are only available in accordance with our refund policy or if required by Australian Consumer Law. In the event of a cancellation or rescheduling, we will notify ticket holders with options for refunds or exchanges.
- Transfer of Tickets: Tickets are non-transferable unless expressly stated or permitted in writing.
4. Intellectual Property
- All content on our website, including text, images, logos, and designs, is the intellectual property of Secret Entertainment or our licensors.
- You may not copy, reproduce, distribute, or modify any content without our prior written consent.
- Unauthorized use of our intellectual property may result in legal action.
5. Limitation of Liability
- We provide our website and services "as is" and make no guarantees regarding accuracy, availability, or fitness for a particular purpose.
- To the fullest extent permitted by law, Secret Entertainment is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
- Our liability for any claim is limited to the amount paid for the service in question.
6. Privacy
Your use of our website and services is also governed by our Privacy Policy, which details how we collect, use, and store your personal information.
7. Event Conduct
- By attending our events, you agree to comply with all rules, policies, and applicable laws.
- We reserve the right to refuse admission or remove individuals who exhibit disruptive, illegal, or unsafe behavior without refund.
- Secret Entertainment is not responsible for lost, stolen, or damaged personal items during events.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, practices, or policies of these external sites and recommend reviewing their terms and privacy policies.
9. Termination
We reserve the right to terminate or suspend your access to our website or services at our sole discretion, without notice, for any breach of these Terms or other misconduct.
10. Governing Law
These Terms are governed by the laws of the State of Victoria, Australia. Any disputes will be resolved exclusively in the courts of Melbourne, Victoria.
11. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised "Effective Date." Your continued use of our website or services constitutes acceptance of the updated Terms.
12. Contact Us
For questions or concerns about these Terms, please contact us:
- Email: info@secretentertainment.com.au
- Phone: +61 404 820 786
13. Additional Provisions
- Force Majeure: We are not liable for delays or failures caused by circumstances beyond our reasonable control, such as natural disasters or government restrictions.
- Entire Agreement: These Terms constitute the entire agreement between you and Secret Entertainment regarding the use of our website and services.
- Severability: If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
Thank you for choosing Secret Entertainment. We look forward to providing you with exceptional experiences.